Customer Care

We, at PNB Housing, take pride in our values, one of which is Customer Centricity. Given our decades of experience in the industry, we have achieved the expertise, which you would like to experience when you deal with us. Keeping our customer needs in mind, we provide solutions to enable our customers realize their dream of making a home and fulfil other financial needs. It is our endeavor to achieve long term relationship with our customers; a relationship that we can cherish for life. Trust and service commitment to our customers are the driving force behind our brand. We strive to get it right first time, every time. We care for you... after all it is GHAR KI BAAT.

Write To Us - Service Request
We are happy to serve you. You can reach us for any query or request related to our products and services under this section. We shall revert to you within 3 working days. Please click_here to proceed.
Fair Practices Code
Being a customer friendly company we are transparent in our dealings with customers. This section describes our Fair Practices Code applicable to all our offerings. Please click_here to proceed.
Grievance Redressal Procedure
Complaint handing procedure is displayed under this section. If the solution provided by Branch Business Head of your service branch does not meet your expectation, you can approach our Grievance Redressal Officer. Please click_here to proceed.
Most important terms and conditions
Most important terms and conditions for a loan availed by borrower(s) are detailed under this section. The MITCs mentioned are merely indicative and not exhaustive. Please click_here to proceed.
General terms and conditions
General terms and conditions for a loan availed by borrower(s) are detailed in this section. The terms and conditions mentioned in the document shall form an integral part of the loan document pursuant to which the loan is disbursed. Please click_here to proceed.
FAQs ON INTEREST RATE REDUCTION
You can reduce the existing rate of interest of your Home Loan and Non Home loan by availing our conversion option.
With this option, you can reduce the applicable rate of interest on the loan (by changing the spread or switching between schemes) through our Conversion Facility.


Service Request Turnaround time   Schedule of charges     Schedule of charges - ROSHINI LOANS